Privacy policy

Privacy & Cookie Policy

In compliance with GDPR regulations.

How we make special moments unforgettable
FruCare designs and creates dried fruit slices and related products to give your cocktails, mocktails, or other drinks that extra 'touch.' Use our slices to make your time with friends and family unique and unforgettable!

Our products are completely natural, with no artificial flavors, colors, or preservatives. Thanks to the careful drying process as a natural preservation method, our slices remain long-lasting without losing quality.

Our products are carefully packed and shipped as quickly as possible, so the fun doesn't have to wait!

You can find us via:

What data do we collect?

Essential and marketing data
FruCare collects and processes personal and order information from customers for:

  • Customer and order management (e.g., customer administration, order/delivery tracking, invoicing, and solvency monitoring).
  • Profiling to improve product recommendations ("possibly interesting for you").
  • Sending marketing and personalized advertisements.

Reviews

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor's IP address and browser user agent string to assist with spam detection.

An anonymized string (hash) based on your email address may be provided to the Gravatar service to check if you use it. Once your comment is approved, your profile picture will be visible in the context of your comment. More about Gravatar’s privacy policy can be found here: https://automattic.com/privacy/.

Media

If you upload images to the website, ensure they do not contain embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Cookies

We use cookies to enhance your browsing experience. Examples include:

  • Storing your name, email, and website in cookies when you leave a comment, for your convenience.
  • Temporary cookies to check if your browser accepts cookies.
  • Login cookies to save your login details and screen preferences.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you or track your interaction.

Analytics

Analytical data from services like Google Analytics, Facebook, and Mailchimp is used to improve our services, tailor them to your needs, and enhance our marketing efforts.

When do we collect data?

We process personal data under Article 6.1 of GDPR:

  • When you explicitly consent (e.g., signing up for our mailing list or creating an account).
  • When it is necessary to fulfill a contract (e.g., delivering your orders).
  • To comply with legal obligations (e.g., invoicing).
  • To safeguard our legitimate business interests.

Who do we share data with?

Your data is shared only when necessary to fulfill our services. This includes:

  • Payment providers (e.g., Shopify, PayPal, Bancontact).
  • Marketing partners (e.g., Mailchimp, Digital Leader).
  • Logistics and shipping partners.
  • Debt collection partners to recover unpaid invoices within the set payment term.

All partners guarantee adequate technical and organizational measures to protect your data.

How long do we keep your data?

Personal data is retained as long as necessary for its purpose. Customer data is kept to comply with legal obligations (e.g., accounting).

What are your rights?

You have the right to:

  • Access, correct, or delete your data.
  • Restrict data processing or object to data use.
  • Receive a copy of your data in a structured, machine-readable format.

To exercise your rights, email us at office@frucare.shop.

Direct marketing

You can unsubscribe from our marketing emails via the link at the bottom of the email or by contacting us.

Complaints

For complaints, contact the Data Protection Authority:
Drukpersstraat 35, 1000 Brussels
Email: commission@privacycommission.be

Contact details

  • Email: office@frucare.shop
  • Phone: +32 475 90 93 24
  • Address: Jozef Van Esschestraat 38, 2860 Sint-Katelijne-Waver, Belgium
  • VAT: BE1031 805 034