Refund Policy

You are the fuel for our engine, we want to do everything we can to offer you the best possible service!

If something did not go according to plan, please let us know
This way we can rectify this and improve our service.

For a smooth handling, we ask that complaints be reported to us within 48 hours after receipt of the goods.
This can preferably be done by mail to office@frucare.shop with clear statement of the reason for the complaint with, if possible, some photos to clarify your complaint.

If a product has to be returned, we will bear any costs for this as soon as we confirm this to you in writing or by e-mail.

Don't forget to clearly mention your contact details.

Thank you,
The FruCare Team.